Shed Kit Returns
We are always ready to talk with each of our customers if there are any issues or concerns and resolve them immediately.
Shed or cabin returns are extremely rare, but we understand that every situation unique. The average shed pallet is 13 feet long and weighs approximately 1500 pounds. We ship orders via LTL freight companies. If you ordered one of our standard models listed on the website and
If you want to cancel your order after it has already been shipped, is en-route or already reached your local LTL warehouse, we will need to charge you, the customer, the total cost of shipping both ways and deduct it from your refund. You have 30 days from the delivery day to initiate the return. If the product return is initiated after the 30 days have passed or is not in its’ original packaging, or is damaged an additional 15% repacking and restocking fee will be added. The refund will be issued as soon as your returned shed has been received and inspected. We hope you understand this policy.
As an additional note, in the last ten years not one of our customers had any issues that required them to return their shed. Based on recent surveys, every one of our customers has been extremely happy with their shed or cabin and continue to refer their neighbors, friends and relatives. We look forward to you being one of those customers.
Please read our free reports and buyers center information. If you have any additional questions, we would be happy to help and answer them via phone or email.